Key takeaways
- Start the lease end review in the final stretch of the term, not in the last week.
- Record physical condition with a written component list and dated photos, not memory.
- Request the operating data export while the unit is still in service, and confirm its format.
- Decide what happens to the site map before the robot leaves, and keep a plain copy of zones and dock positions.
- Read the return clause before the walkthrough, then sign a joint record that lists every open item.
The short answer before the term closes
A three year robot lease ends with a return, and the months before that return decide how smoothly it goes. The team needs four records in hand: the physical condition of the unit, its operating data, its site map and the terms the lease sets for handover. Each one answers a different question, and each one is easy to lose if nobody writes it down.
This article walks through what to inspect, export and record, and when to do it. The checklist is OEM neutral, meaning it applies whichever manufacturer built the unit. Service Robot Co. leases robots on three year terms, and the same steps apply to every unit we deploy and to units we did not deploy.
Start early. Waiting until the final week leaves no room for a repair, a data request that takes time, or a disagreement about wear.
When should the lease end review begin?
Begin the review in the final stretch of the term, while the robot is still in normal service and any problem can still be fixed. A unit inspected in its last week tends to reveal faults that have been building for months, and there is little time left to address them before handover.
Work backward from the return date. Book the inspection, confirm the data request window, and name the person on your side who signs the handover record. Place those dates on the same calendar as the shift schedule, because the walkthrough goes better when the people who run the robot can attend.
What does the physical condition check cover?
Walk the unit with a written component list and take a dated photo of each item. Compare what you see with the condition the lease describes. Do not rely on a general impression that the robot looks fine.
Cover at least these areas, and add anything specific to your model:
- Drive wheels and tires: tread wear, cracks, flat spots, and debris lodged in hubs
- Batteries: charge behavior, any swelling, and terminal condition
- Cleaning tools, where fitted: brush or pad wear, squeegee edges, and tank seals
- Sensors and bumpers: lens cleanliness, cracks, and edge or cliff sensor function
- Charging contacts and dock interface: corrosion, bent pins, and alignment marks
- Housing and labels: dents, missing panels, and legible safety labels

How do you export operating data before return?
Operating data is the record of what the robot did: run logs, fault codes, runtime hours, route completions and service events. It explains why a unit was pulled from service and whether the same problem is likely to return. Once the robot leaves the site, getting that record can take longer than expected.
Ask early what format the export arrives in, whether it includes fault history and service notes, and how long your provider keeps it afterward. Save copies to storage you control, and open the export before the unit is removed. An export that cannot be read is not much of a record.
Treat data about people and spaces with care. Logs can show when the robot ran near staff, and maps show the layout of rooms. Confirm what the export contains before you share it beyond your facility team.
What should happen to the site map?

The site map is a picture of your building as the robot learned it: zones, walls, doors, keep-out areas, charging locations and speed limits. Once the unit leaves, that map may be the only complete record of how your floor was set up during the lease.
Decide three things with your provider. Settle whether the map is exported, archived, or removed from the unit, and who keeps the copy. Record zone names, keep-out areas and dock positions in a plain document either way, so a future robot or a different integrator can rebuild the layout.
Our deployments begin with a site assessment and mapping step, so the return check starts from a recorded baseline. Map files still need explicit handling, and the lease should decide what happens to them, not habit.
What do the lease terms require at return?
Read the return clause before the walkthrough, not during it. Look for the definition of normal wear, the notice period for return, the inspection rights each party holds, the process for disputed items, and the documents that must travel with the unit. The lease is the reference that settles disagreements, and no checklist can override it.
Service Robot Co. quotes one fixed payment for a three year lease after a site assessment, so the term, the return conditions and the starting condition are agreed before the unit arrives. Check the same points in your own agreement, whoever the provider is.

How do you close out the walkthrough cleanly?
Hold the walkthrough with the facility lead and the provider's field engineer present, and go through the component list one item at a time. Where you agree on condition, sign it. Where you disagree, write the item down, attach the photo, note the date, and move to the next item rather than arguing the whole unit at once.
Note every fault the unit shows during the walkthrough, even minor ones. A fault recorded at handover is far easier to resolve than one found after the robot has left, when nobody remembers the state it was in.
Finish with a handover packet: the signed condition record, the data export receipt, the map handling record, the runtime hours and a copy of the return terms. Keep the packet in your asset file, because it answers questions long after the robot is gone.
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