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Service, for the life of the robot

It breaks? One call.

One phone number, not four vendors. 10-minute remote triage first. Then 24-hour nationwide on-site dispatch, and 24/7 for emergencies. Backed by Regional service engineers across the US.

Every robot we deploy stays supported.

A robot that breaks and sits there isn't automation - it's a liability. Service is one of our six steps, not an afterthought bolted on after the sale. Every robot we deploy and service - cleaning, delivery, AMR, cobots, security - runs through the same support line.

Remote triage first.

Call in, and 80% of issues get solved in 10 minutes by phone. No truck, no waiting.

On-site when it needs it.

24-hour nationwide dispatch gets an engineer to your floor.

Never off after hours.

24/7 emergency response for anything that can't wait.

Three tiers. One number to call.

Support & service

Service nationwide.

All 50US states covered
<10 min24/7 tech support
Regionalservice engineers in all 50 states
24/7emergency response
  • 24-hour nationwide on-site dispatch.
  • 10-minute remote triage during business hours.

Service is step six, not an afterthought.

Design, integrate, deploy, finance, train, service - one partner runs all six, so support isn't a separate contract you have to chase down later. Read the full model on Our Story.

Common questions

You call one number. Remote triage happens first - most issues (80%) get solved over the phone in 10 minutes. If it needs hands on-site, an engineer is dispatched within 24 hours nationwide. Anything urgent gets 24/7 emergency response.

Request a free site assessment.

We'll walk your floor, learn the job, and tell you which robot fits - and exactly what service looks like once it's running.

Find the robot that fits your site.

Free site assessment. We tell you what actually works before you spend a dollar.