an apartment community in metro Atlanta, 18 months live
Security Patrol Robots at a Metro Atlanta Apartment Community Over 18 Months
A metro Atlanta apartment community reports 84% lower motor vehicle theft and zero residential burglaries after 18 months of robot patrols, per vendor figures.
- 84%
- Drop in motor vehicle theft, vendor reported
- Zero
- Residential burglaries reported, vendor cited police data
- 64%
- Fewer firearm incidents, vendor reported
- $75,000
- Annual security savings the owner reports
Based on a documented real-world deployment. Figures are from public reporting; the organization is not named.
A property that cannot watch every corner at once
Apartment communities carry a particular kind of exposure. Parking lots and garages stay busy after dark, cars sit in the same spaces for days, and residents expect the grounds to feel safe when they come home late.
Staffing a guard at every access point is costly, and a single guard cannot be everywhere at once. The community already had cameras, but cameras record what happens and do not respond. The operator wanted a presence that could move through the grounds, catch activity as it unfolded, and reach a person able to act on it.
- Vehicle break ins and motor vehicle theft in parking areas
- Residential burglary and after hours trespass on the grounds
- Guard coverage that is expensive to extend around the clock
How the patrol system was introduced
According to the supplier, the system combines a property's existing cameras, real time monitoring by people, and patrol robots that move under human control. The units are teleoperated and linked to a remote monitoring center, where staff verify alerts and can speak to people through onboard speakers.
The steps below follow the model the supplier describes. The community then ran the system for 18 months, and the owner's results cover that full period.
- Connect the robots to the property's existing fixed cameras
- Run patrol routes through garages, lots and common areas
- Have a remote operator verify each alert before anyone responds
- Escalate to police or onsite staff only when the situation calls for it
What the owner and supplier report after 18 months
The supplier reports that motor vehicle theft fell 84% at the community and that residential burglaries reported to police dropped to zero. Firearm incidents fell 64% over the same period. The supplier attributes these counts to police records.
The owner reports saving about $75,000 a year on security since the system went live. Read these figures as the account of the supplier and the owner, and compare them with your own incident logs before setting expectations.
The gains sit in the categories a moving presence with a live operator can act on most directly, vehicle crime and entry crime. That focus is worth noting when you plan a deployment.
What this means for a property weighing patrol robots
The result described here depends on decisions made before the first patrol: which cameras feed the system, how alerts are verified, and who answers when a robot raises one. Service Robot Co. is a full service, OEM neutral integrator for US businesses. We select the right robots across manufacturers, then finance, deploy, integrate, train and service each unit through a nationwide US engineer network, so one vendor covers the whole lifecycle.
We lease robots only, on a three year lease with one fixed payment quoted after a site assessment. For a property like this one, that assessment maps existing cameras, patrol routes and monitoring duties before any hardware goes live. Coverage has noted that some walking patrol work may shift to remote monitoring, and residents and local officials have raised privacy and data use questions, so both belong in the assessment.